Trust as a Vulnerability: Why Your Biggest Security Risk Might Be in Plain Sight

Let’s talk about something that often flies under the radar in discussions about security: trust.

You read that right. In the cybersecurity world, trust is one of the biggest vulnerabilities out there. And the crazy thing? This vulnerability doesn’t stem from technology or software flaws—it comes straight from us, the people.

When I talk to clients, one of the first things I ask is, “What would you do if someone you trusted compromised your security?” I usually get a puzzled look or a nervous laugh, but that’s exactly the point. In cybersecurity, threats aren’t just about hackers cracking codes or breaking into systems; they’re about people, behaviors and, yes, misplaced trust.

The New Landscape of Cyber Threats

Let’s face it, cybercriminals are smart. They know that instead of wasting time breaking through a highly secure system, it’s far easier (and faster!) to just exploit the humans behind the system. They do this through tactics like phishing, social engineering and even insider threats. Here’s a truth bomb: you don’t have to be tech-savvy to be a target. Anyone, at any level in an organization, can be manipulated if they’re not cautious.

Take phishing, for example. A decade ago, phishing attempts were filled with typos and strange language, making them easy to spot. But today? Phishing emails are polished, precise and often crafted specifically to the person receiving them. Cybercriminals take their time researching their targets, finding out what’s most likely to get a response. They might pose as a CEO needing urgent help or an IT manager asking for password verification. And all it takes is one click—one small act of trust—to compromise a whole system.

“Trust but Verify” Is the New Security Mantra

So, how do we combat this? It’s all about flipping the narrative. At PSLA, we believe in a “Trust but Verify” approach. Trust is essential for any team or organization to function smoothly, but in today’s digital landscape, it’s equally essential to verify. When you receive an urgent email asking you to click on a link or download an attachment, take a moment to check. Pick up the phone and call the person directly. Ask questions. Get a second opinion. This small habit can make a huge difference.

And this isn’t just for employees. Leaders and executives, this applies to you, too. I’ve seen top-level management fall prey to scams because they trusted without verifying. Creating a culture where it’s okay—and encouraged—to question unusual requests is crucial.

The Role of Technology: More Than Just a Back-Up

Now, you might be wondering, “But Gary, isn’t this what technology is for?” Absolutely and at PSLA, we leverage technology to support a vigilant security culture. Tools like multi-factor authentication (MFA) add a layer of verification. Even if someone gets hold of a password, they’re going to hit a wall with MFA in place. Similarly, network monitoring tools detect unusual activity—like someone logging in at odd hours or accessing restricted data—which could be a red flag for compromised accounts or insider threats.

Technology can be your safety net, but it can’t replace good practices and critical thinking. That’s why at PSLA, we don’t just provide security tools; we work with teams to integrate security habits. It’s a combination of tech and training that makes the difference.

Insider Threats: When Trust Is Betrayed

Insider threats—those coming from within the organization—are another big area where trust can go wrong. Now, not every insider threat is malicious. Sometimes, well-meaning employees accidentally share sensitive information or leave files unsecured. But there are cases where insiders with bad intentions misuse their access to harm the organization. This is why access control is critical. At PSLA, we encourage companies to implement the “least privilege” principle, where employees only have access to the information they truly need. This limits exposure and reduces the risk of insider threats.

Building a Culture of Cyber Awareness

One of the things I’m most passionate about is building a culture of awareness. Security training shouldn’t be a boring, once-a-year exercise. It should be interactive, relevant and ongoing. In our trainings, we focus on real-world examples of phishing, social engineering and other human-centered attacks. When people can see how these threats play out in real life, they’re more likely to remember and apply what they learn.

Imagine a workplace where employees are constantly encouraged to stay alert, question things and think critically about security. That’s the kind of proactive culture we help build at PSLA and let me tell you, it makes a world of difference.

The Power of Vigilance

At the end of the day, security is everyone’s responsibility. The most sophisticated systems in the world can’t fully protect an organization if the people inside aren’t alert and aware. Trust is a valuable asset, but it has to be paired with vigilance. So, the next time you’re asked to trust an email, a call or even a colleague—remember to verify.

Stay safe, stay skeptical and keep security at the forefront. Let’s make trust a strength, not a vulnerability.